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FAQs

Q: How do I participate in this promotion?
Purchase a pack of McCoys Grilled Cheese or McCoys Fajita flavour promotional packs between 02/09/24 – 20/12/24 and enter.
Q: Where do I find the batch code from my pack?
The 8 digit batch code will be printed on the back of your pack under the expiration date. Please remove spaces and symbols
Q. When is the entry period?
You can claim the reward between 00:01am 2nd September 2024 and 23:59pm 20th December 2024.
Q. What happens after I enter?
It will reveal whether you have won or not on screen, then you must click to claim your £5 dining voucher, which will then be sent to you by email.
Q. I have won a trip to USA, now what?
Congratulations, please forward your confirmation email to our concierge team within 10 working days, to discuss the trip options and book your trip. They can be emailed here: mccoys@tlcrewards.com
Q. What is the £5 dining offer?
We’ve partnered up with 1000s of local restaurants in the UK and are thrilled to offer a £5 off voucher redeemable at local participating restaurants near you! This means, you will be able to redeem £5 off your meal (with a minimum spend of £20 redeemable on food and soft drinks). Individual restaurants may be subject to their own T&C’s so please check these before redeeming.
Q. When do I have to use my £5 dining voucher by?
You will have until January 20th 2025 to use your voucher.
Q. I’ve changed my mind about the restaurant I have chosen, can I change?
The voucher you have redeemed is not restricted to a specific restaurant and can be used at any participating restaurant.
Q. What do I do if I’m having issues with my voucher?
Get in touch with us here, with any issues you run into or complete the contact us form.
Q. Can I swap my prize / dining voucher for cash or something else instead?
Unfortunately not. Prizes and vouchers are non-refundable and non-exchangeable.